Rebooted the printer times. Click “Add” to insert your video. If so, check the scanner glass just before the platen for something like white-out on it. Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on. Add Your Answer Tips for a great answer: I can’t fax or copy anything.

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Tell us some more! Add Your Answer Tips for scanber great answer: How do I get it to scan to a pdf? You can’t post answers that contain an email address. How do I troubleshoot. Lately during the filling cycle water hammer is occurring.

Sugge My suggestion would be to contact Dell. Scanneg support page is here: If so, check the scanner glass just before the platen for something like white-out on it.


Clean both the scanner glass and platen glass with Windex. I just looked and it has a complete section on how to use your fax That is a common problem on all ADF scanners.

I can’t scahner or copy anything. Ask a Question Usually answered in minutes! Helpful 19 Not Helpful 2 Comments Flag. I can move the blue switch backwards and forwards, it moves, I see under the glas. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered.

Dell laser mfp 1815 dn “scanner locked” message

It 18815dn scan to a bitmap which is not what I need. I shut off machine, and the computer it is hooked up to, and shut off and restarted the computer.

Anonymous Feb 03, I push up to pull, but nothing to do. Answer questions, earn points and help others Answer questions. I unplugged the machine to restart, no change.

Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.


I have similar Problem. Helpful 0 Not Helpful Comment Flag. Not finding what you are looking for?

SOLVED: Dell laser mfp dn “scanner locked” – Fixya

More Print this page Share this page. Anonymous Mar 22, Hi, It is impossible to drag the blue button.

Dell Mfo InkJet Printer. Dell dn Laser Printer. Pull it toward you and that will unlock the scanner. The email address entered is already associated to an account. Posted on Jul 20, There is not an option to scan to a pdf.